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Service Privacy Policy

This policy covers the privacy practices that Businessoft Corporation and our subsidiaries and affiliates ("Businessoft" or "we") employ when providing support, consulting, On Demand or other services (the "services") to its customers ("you" or "your"). Businessoft established this privacy policy in order to clarify that the use of information to which it may be provided access in order to provide services is more limited than the use of information covered by Businessoft general privacy policy

Services Data is data that resides on Businessoft, customer or third-party systems to which Businessoft is provided access to perform services (including On Demand environments as well as test, development and production environments that may be accessed to perform Businessoft consulting and support services). Businessoft treats services data according to the terms of this policy, and treats services data as confidential in accordance with the terms of your order for services

Below are the conditions under which Businessoft may access, collect and/or use services data.

To Provide Services. Services data may be accessed and used to fulfill the requirements specified in your order for support, consulting, On Demand or other services.

To Maintain and Upgrade a System. Technical staff may require periodic access to services data to monitor system performance, test systems and develop and implement upgrades to systems. Any temporary copies of services data created as a necessary part of this process are only maintained for time periods relevant to those purposes.

To Address Performance and Fix Issues. On occasion, Businessoft may develop new versions, patches, updates, and other fixes to its programs and services (such as security patches addressing newly discovered vulnerabilities). In accordance with the terms of your order for services and/or with notice to you, we may access and/or use a copy of your test, development or production environment, including services data, to test such new versions, patches, updates and fixes and validate that they work in your environment(s).

As a Result of Legal Requirements.Businessoft may be required to provide personally identifiable information to comply with legally mandated reporting, disclosure or other legal process requirements.

Businessoft may transfer and access services data globally as required for the purposes specified above. If Businessoft hires subcontractors to assist in providing services, their access to services data will be consistent with the terms of your order for services and this services privacy policy.

Businessoft does not use services data except as stated above or in your order. Businessoft may process services data, but does not control your information collection or use practices for services data. If you provide any services data to Businessoft, you are responsible for providing any notices and/or obtaining any consents necessary for Businessoft to access and use services data as specified in this policy and your order.

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