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Find the answers to some frequently asked questions about Businessoft, our solutions, services and products.

IT Solution

Q. What IT solution and service provided by Businessoft?
A. Businessoft has end-to-end IT solution and service, including IT consultation and service (SISP), application development, IT maintenance and support, and comprehensive package solution. We also deliver comprehensive business solution for enterprise and business solution that available in some versions: Businessoft Solutions, Microsoft Dynamics, VertApp, First Solution, and Autosoft. We also provide core IT infrastructure services and additional IT infrastructure services. 

Q. What is Businessoft enterprise and business solution?
A. Enterprise solution is comprehensive package solution for mid to large enterprise, focusing on horizontal appliaction. Our enterprise solution is available in two version: Businessoft Solutions and Microsoft Dynamics. Enterprise Businessoft Solutions or simply known as Businessoft Solutions offers applications for enterprise resource planning (ERP), including Human Capital Management, supply chain management (SCM), customer relationship management (CRM), manufacturing execution system (MES), and analytics. In addition, we offer business solution, available in three editions: First Solution, VertApp, and Autosoft, focusing on vertical market applications.

Q. What positioning do Businessoft Solutions have in regards to others enterprise solutions, such as Oracle, SAP, and Dynamics?
A. Businessoft Solutions is comprehensive package solution that has the same positioning like other well known packaged software, such as Oracle, SAP and Microsoft Dynamics.

Q. Which one is the best? Does Businessoft Solutions better than others?
A. The answer can be very subjective as the question is very subjective. Each product has its own advantages and disadvantages. You shall evaluate the product, and the best way doing it is to contact respected producer or product owner. Instead of thinking of having the BEST PRACTISE, you shall focus and prioritize in looking for the RIGHT PRACTISE for you. Businessoft is committed to provide the right practice for you by living in your world, experiencing and feeling the same pain, problem, hectic, bore, weary, afraid like you have to fully understand your needs and requirements before delivering the right solution to ensure your successfulness in the future.

Q. Is total cost of ownership of Businessoft Solutions cheaper than other enterprise?
A. The total cost ownership of Businessoft Solutions is cost saving to your organization, not necessarily cheaper, compared to other enterprise solutions.Other enterprise solutions available in the market nowadays are foreign packaged software and implemented not by principle, but through regional then local reseller, distributor and implementator. Therefore the pricing to customer is relatively high. Our packaged software is relatively the same with other well known packaged software since it has the same positioning.

Q. What other benefit Businessoft Solutions does have?
A. The implementation is relatively shorter than other well known packaged software since Businessoft is a Enterprising Solution Provider™, not a software implementator. We see the implementation of our solution is part of our after sales service that customer shall have without being liable to high implementation service fee. That is why our implementation cost is much lower compared to other products since customer is only required to pay the actual implementation cost.

Q. How much lower the total cost of ownership for Businessoft Solutions compared to others?
A. The investment required to implement Businessoft Solutions could be as low as 50% compared to others.

Q. Is there any expansion module for Businessoft Solutions?
A. Yes. We do have expansion module that could be well integrated to the standard business software package like Businessoft Solutions.

Q. If customer already has and uses business software package from others, is it possible to use expansion module from Businessoft?
A. Yes. Our expansion module has robust interfacing tools so it could be well integrated to your existing business software package.

Q. What function covered within Businessoft Solutions ERP?
A. Businessoft Solutions ERP is comprehensive package solution to manage horizontal business process with function as follows:

  • Financial Reporting & Consolidation (BS, IS, CFS)
  • Accounting (GL, AR, AP, CB)
  • Bank Management
  • Fixed Asset
  • Cost Accounting
  • Purchasing Order
  • Invoicing

Q. Does Businessoft have Point-of-Sale (POS)?
A. Yes. Businessoft has a modular POS that could be interfaced to other module, such as accounting. Our POS supports different kind of devices, including barcode, RFID, etc.

Q. What function covered within Businessoft Solutions HCM?
A. Businessoft Solutions ERP is comprehensive package solution to manage human capital within your organization with function as follows:

  • Organizational & Workflow Management
  • Recruitment & Selection
  • Career Development
  • People Performance
  • Skills Mapping
  • Expense Management
  • Employee Self Services
  • Employee Benefit Management

Q. Does Businessoft have software for Payroll ?
A. Yes. Businessoft has comprehensive payroll software that able to process and calculate net and gross up employee benefit.

Q. What function covered within Businessoft Solutions CRM?
A. Businessoft Solutions CRM is comprehensive package solution to manage customer relationship management that your organization needed, with function as follows:

  • Sales Force & Marketing Automation
  • Lead & Opportunity Management
  • Telemarketing & Telesales
  • Call Center & Help Desk
  • Sales Management
  • Customer Self Services
  • Loyalty Management
  • Document Management

Q. Does Businessoft have software for interfacing the PABX with the call center application?
A. Yes. The software is known as PABX data acquisition. The software works for both digital and analog based data.

Q. What function covered within Businessoft Solutions SCM?
A. Businessoft Solutions SCM is comprehensive package solution to manage supply chain management that your organization needed, with function as follows:

  • Demand Forecasting
  • Intercompany Trade
  • Inventory Management
  • Distribution Planning
  • Procurement Management
  • Vendor Self Service
  • Warehouse Management
  • Transportation Order Management
  • Order Promising

Q. What function covered within Businessoft Solutions MRP?
A. Businessoft Solutions MRP is comprehensive package solution to manage human capital within your organization with function as follows:

  • Finite and Infinite Capacity and Materials Planning
  • Scheduling & Sequencing
  • Resource Management
  • Shop Floor Management
  • Work Order Management
  • Product Configuration and Batching
  • Quality Management
  • Lean Manufacturing

Q. Does Businessoft have any BI tool?
A. Yes. Our tool is known as Businessoft Intelligence. We also have solution for other Executive Information System, such as:

  • Key Performance Indicator
  • Balance Scorecard
  • Dashboard
  • Reporting Services
  • Benchmarking
  • Performance Management
  • Total Business Consolidation
  • Decision Support System
  • Business Activity Monitoring

Please contact inquiry@businessoft-indonesia.com for further information regarding our EIS solution.

Q. What are core IT infrastructure services?
A. Our core IT infrastructure services is as follows:

  • Manage corporate communication network services
  • Manage group wide or firm wide messaging services
  • Recommend standards for at least one component of IT architecture
  • Establish security, disaster planning, and business recovery service for firm wide installations and applications
  • Provide technology advice and support services

Q. What are additional IT infrastructure services?
A. Our core IT infrastructure services is as follows:

  • Manage, maintain, and support large scale data processing facilities (such as mainframe operations) corporate communication network services
  • Manage group wide or firm wide applications and databases
  • Perform IS project management
  • Provide data management advice and consultancy service
  • Enforce IT architecture and standards
  • Manage business unit specific networks (such as LANs)
  • Identify and test new technologies for business purposes
  • Manage and negotiate with suppliers and outsourcers
  • Develop business unit specific applications (usually on a chargeback or contractual basis)
  • Implement security, disaster planning, and recovery for business units
  • Provide management information electronically (such as EIS)
  • Manage group wide or firm wide data, including standards
  • Manage business unit-specific applications
  • Develop and manage on-line and / or EDI linkages to suppliers and customers
  • Develop a common systems development environment
  • Provide IS planning for business units
  • Provide technology education service (such as training)
  • Develop multimedia operations (such as video conferencing)

Q. Does Businessoft have software for small enterprise or manufacturing?
A. Yes. Businessoft has a wide range of solution for small enterprise and manufacturing also. The software package is able to be customized as small enterprise or manufacturing usually also has its own distinctive business process. The customization cost depends on how many business processes needed to be made in order to meet customer’s requirements.

Q. How much investment needed for standard software for small business?
A. The cost of software license for small business is as low as USD1,000 per enterprise license.

Q. If customer uses Businessoft’s application, is customer still required having its programmer or IT support?
A. Normally customer is not required having its programmer. Having its IT support has some advantages and disadvantages; however we also provide IT support and service.

Q. Does Businessoft guarantee that the software will fit 100% to customer’s needs and requirements?
A. Businessoft could not guarantee that its software will fit 100% to customer’s needs and requirements as any enterprise or manufacturing has its own distinctive business process.

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