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Find the answers to some frequently asked questions about Businessoft, our solutions, services and products.

How To Get Businessoft solution?

Q. How customer could engage with Businessoft IT solution and service?
A.Please contact Businessoft directly at comercial@businessoft-indonesia.com or find Businessoft Channel Partner in your country. For any inquiry related to Microsoft Dynamics AX, please contact our Microsoft Dynamics AX team at dynamics@businessoft-indonesia.com

Q. Does customer could request business proposal from Businessoft?
A. Yes. Businessoft will propose business proposal after the presentation made to customer. However, customer shall contact our Channel Development through your local Businessoft Relation Officer.

Q. What is Businessoft’s business proposal?
A. The document covers our business proposition, business challenges faced by customer, methodology, deliverable and investment required.

Q. Do all customers could request technical proposal from Businessoft?
A. No. Only certain customer that meets all requirements to be considered as Businessoft Premium User could request technical proposal.

Q. What is Businessoft’s technical proposal?
A. The document covers in-depth all technical area related to business proposition we might able to deliver to customer.

Q. Do all customers could request commercial proposal from Businessoft?
A. No. Only certain customer that meets all requirements to be considered as Businessoft Premium User could request commercial proposal.

Q. What is Businessoft’s commercial proposal?
A. The document covers financial highlight of customer total cost ownership or investment made to Businessoft product and service. Customer shall deliver requested information to Businessoft.

Q. How customer could protect the confidentiality of data delivered to Businessoft?
A. Our standard business procedure required us to create NDA (Non Disclosure Agreement) to protect your privacy and confidentiality related all material information delivered to Businessoft. No NDA required if we consider the information delivered to Businessoft is immaterial.

Q. What is Businessoft Channel Partner?
A. Businessoft Channel Partner is a business model developed by Businessoft, leveraging our partner network in delivering better solution and service to our valuable customer. There are three type of Businessoft Channel Partner available, namely Businessoft Certified Authorized Distributor (BCAD) and Businessoft Certified Implementator (BCI) and Businessoft Certified Enhancement (BCE).

Q. How to become Businessoft Channel Partner?
A. Please contact partner@businessoft-indonesia.com for further brief as we have a different program and requirement for each business region operation.

Q. What are business region operations currently Businessoft has?
A. Businessoft has three business region operations, Indonesia Operation Channel (IOC), Singapore Operation Channel (SOC) that covers all South East Asia, and Asia Pacific Operation Channel (APOC) that covers all countries in Asia Pacific that has not been supported by IOC and SOC.

Q. What is Businessoft Optimization?
A. Businessoft Optimization is a method that both Businessoft and Businessoft Channel Partner used to deliver solution to potential customer. The first phase of Businessoft Optimization is Engagement, normally delivered by Partner Team or Business Relation. During the first phase, Businessoft or Businessoft Channel Partner will present solution to the potential customer. The second phase of Businessoft Optimization is In-Depth Assessment, normally delivered by Account Team. During the second phase, Businessoft or Businessoft Channel Partner will conduct a comprehensive discussion with potential customer. The third phase of Businessoft Optimization is In-Depth Engagement, normally delivered by Solution Team.

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